Terms and Conditions - Pimlico Man with Van
Welcome to Pimlico Man with Van. These Terms and Conditions govern your use of our services. By accessing or using our services, you agree to comply with and be bound by the following terms.
1. Introduction
Our mission at Pimlico Man with Van is to provide reliable and efficient moving services to our customers. These terms outline the rules and regulations for using our services effectively.
1.1 Acceptance of Terms
By hiring our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Services Provided
Pimlico Man with Van offers a range of moving services, including:
- Local Moves: Assisting with moving within the same city.
- Long Distance Moves: Facilitating moves between different cities or regions.
- Packing Services: Providing packing materials and assistance.
- Storage Solutions: Offering secure storage options for your belongings.
3. Booking and Confirmation
To book our services, you must provide accurate and complete information. Upon successful booking, you will receive a confirmation email detailing the agreed services.
3.1 Booking Process
- Fill out the online booking form with necessary details.
- Receive confirmation and payment instructions.
- Make the required payment to secure your booking.
3.2 Changes to Booking
If you need to make changes to your booking, contact us at least 48 hours in advance. Changes are subject to availability and may incur additional charges.
4. Payment Terms
Payments must be made prior to the commencement of services. We accept various payment methods, including credit/debit cards and bank transfers.
4.1 Pricing
Our pricing structure is transparent, with no hidden fees. Quotes are provided upfront based on the scope of the move and any additional services required.
4.2 Late Payments
Late payments may result in the cancellation of services. In such cases, you will still be liable for any costs incurred up to the point of cancellation.
5. Cancellation Policy
We understand that plans can change. Our cancellation policy is as follows:
- Cancellation within 24 hours of booking: Full refund.
- Cancellation between 24 hours and 7 days before the move: 50% refund.
- Cancellation less than 7 days before the move: No refund.
5.1 Rescheduling
Requests to reschedule must be made at least 48 hours in advance. We will accommodate rescheduling based on availability.
6. Liability and Insurance
Pimlico Man with Van takes utmost care in handling your belongings. However, in the event of damage or loss, our liability is limited as per the terms outlined below.
6.1 Insurance Coverage
We provide basic insurance coverage for all items in transit. For high-value items, additional insurance can be arranged upon request.
6.2 Limits of Liability
Our liability is limited to the value of the goods being moved. We are not responsible for indirect or consequential losses.
7. Customer Responsibilities
To ensure a smooth moving process, customers are expected to:
- Provide accurate information about the items to be moved.
- Ensure that access to the premises is available on the scheduled date.
- Secure or remove any items that require special handling.
7.1 Preparation for Move
Customers should prepare for the move by:
- Packing items securely or opting for our packing services.
- Labeling boxes clearly for efficient handling.
- Ensuring that all pathways are clear for the moving van.
8. Terms of Service
These terms and conditions are governed by the laws of the jurisdiction in which Pimlico Man with Van operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
8.1 Amendments to Terms
We reserve the right to modify these terms at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
9. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing and improving our services. We do not share your information with third parties without your consent.
9.1 Data Protection
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.
10. Force Majeure
Pimlico Man with Van is not liable for any failures or delays in service due to circumstances beyond our control, including but not limited to natural disasters, strikes, or government regulations.
10.1 Notification
In the event of a force majeure situation, we will notify you as soon as possible and make reasonable efforts to reschedule or offer alternative solutions.
11. Governing Law
These terms are governed by and construed in accordance with the laws of the governing jurisdiction. By using our services, you agree to submit to the exclusive jurisdiction of the courts in that area.
11.1 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.
12. Entire Agreement
These terms constitute the entire agreement between you and Pimlico Man with Van regarding the use of our services and supersede all prior agreements and understandings.
12.1 Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
13. Feedback and Reviews
We welcome your feedback. Please provide reviews that are truthful and respectful. Pimlico Man with Van reserves the right to remove any feedback that is deemed inappropriate or violates our policies.
13.1 Contacting Us
For any questions regarding these terms, please consult the FAQs section on our website.
Thank you for choosing Pimlico Man with Van. We look forward to serving you and ensuring a hassle-free moving experience.
